CANCELLATION, REFUND & BOOKING POLICY
- All bookings must be secured by either a deposit or advance payment.
- Workshops/ courses, such as Reiki and Rahanni require a €50 deposit to secure your space. Remainder can be payed on the first day of course.
- Individual treatments require a €30 deposit for a 1 hour session. Remainder payed on day of therapy. Any session lasting over 1 hour must be paid for fully and in advance of session.
- Group events, that last 1 day or less, such as wellness gatherings etc must be paid in advance of event. Should the client need to cancel their booking on a group event 72hrs notice of cancellation is required in order to receive a refund. If less than 72hrs notice of cancellation is given, no refund will be given and funds cannot be transferred to an alternative option. (Please note that group events are not the same as workshops and courses, see appropriate section).
- If a workshop/ course is cancelled by the client more than 14 days prior to the commencement of the course a full refund of the deposit/ full payment will be refunded. If a workshop is cancelled less than 14 days by the client but more than 10 days prior to the commencement of a workshop/ course the deposit/ full payment can be transferred once only to an alternative workshop/event/ therapy session but will not be refunded. If a workshop/ course is cancelled by client less than 10 days prior to commencement of workshop/ course no refund will be made and funds cannot be transferred.
- For individual bookings of all our other 1 to 1 therapies, 24hrs notice of rescheduling or cancellation must be given to Holistic Health Care. If cancelled or rescheduled less than 24hrs before your appointment full payment will be required.
- Should you fail to turn up for your event/ booking, your deposit or full fee paid will not be refunded or transferred. And all other future bookings will require full payment in advance.
- In the event of Holistic Health Care having to cancel an event, you will receive a full refund of your deposit/ payment or you may use your credit against our other therapies, workshops & services.
THANKS FOR YOUR COOPERATION